Delivering positive and consistent experiences
for every customer, every time.
Proven techniques to help customers find solutions.
Every Customer Wants® is AVAILABLE ONLINE providing a more interactive method of learning, quickly and flexibly.
- Proven techniques
- Powerful and interactive
- Less than 2 hours to complete and start using
- Available to access 24/7
- Mobile friendly learning
Every Customer Wants® gives service professionals the skills and confidence to deliver outstanding experiences for every customer, every time.
The powerful and proven techniques explored through the engaging online learning help service professionals deliver what is truly important to their customers.
Using real-world examples, the highly interactive learning provides opportunities to practise; enabling service professionals to immediately use the techniques with their customers.
Every Customer Wants® Online is accredited by the CPD Standards Office and counts towards your annual CPD requirement.
*Displayed pricing represents a 10% or more saving per licence compared to the price of the first tier of 1-49 licences at £29.
Are you looking to host these courses on your own LMS? Just let us know (email firstname.lastname@example.org) and we'll get in touch.